The work
You will embed with customers inside real operating environments. You will learn their workflows, systems, data, constraints, and decision paths closely enough to improve a consequential operational outcome.
What you will own
- Technical discovery, solution design, integrations, implementation, and go-live
- The path from messy customer signals to understood situations, coordinated action, and verified resolution
- Adoption and value evidence after deployment
- Product feedback that separates recurring platform needs from one-off customization
You may be a fit if
- You are a strong engineer who likes working directly with users and operators
- You can model complex systems without losing sight of the outcome
- You are comfortable with incomplete information and changing constraints
- You can build trust with a plant manager, debug an integration, and explain a trade-off in the same day
What we value
Ownership from discovery through measurable outcome, technical range, practical judgment, and the ability to learn quickly in the field.